Donation Faq’s

QUICK GIVE

 

Features

1) A quick and easy way to give. You only enter your payment data once.

2) It’s safe and secure. Your information is passed to the bank. We never save it.

3) If you are already registered to give via mobile giving, there is no need to enter card information. Your card is only used for website giving.

4) If you are new to mobile giving, you set up your card only once. You do not have to enter your card every time you give. Your payment information is stored with the bank. You can now give through mobile (text) or the website.

5) The first time you use your computer, you will be asked to verify your identity by being sent a security pin. Once the pin is entered, you will be able to give via your computer.

6) All devices must be validated before using them to give. If you use a computer or device that has not been validated, you must first validate the device.

ERRORS PROCESSING MY CREDIT/DEBIT CARD

 

Why Am I Getting AVS Rejected Error When Processing My Credit/Debit Card?

The address you provided does not match the address on file with your Credit Card Company/Bank. Please ensure the following:
1.) Do not use special characters (for example, use Apt 2 instead of the pound sign (#2).
2.) Make sure that you are entering the billing address on file with your Credit Card Company/Bank. If you have had a change of address, check with your Credit Card Company/Bank and verify that the address associated with your credit/debit card has been updated, not just the address for your account profile. Please note: we only forward the information you inputted over to your Credit Card Company/Bank AVS (Address Verification System). They return to us whether the credit/debit card is valid based on the information they have on file.

Why Am I Getting CVV Rejected Error When Processing My Credit/Debit Card?

The credit card verification number you provided is incorrect. Please ensure that you are entering the correct credit card verification number. On most credit/debit cards, this 3 digit number can be found on the reverse side of the card. On American Express card, this 4 digit number can be found on the front side.

My transaction failed/declined. When I check my bank account, it shows that the transaction went through, why?

Even though our system failed/declined your transaction, certain Banks still put a hold on the money you attempted to process. Usually after 3 days the hold is released. You should follow up with your Bank.

 

GENERAL GIVING

 

How Do I Get My End Of The Year Statement For Tax Purposes?

Each time you donate, you will receive an email confirmation which will serve as your receipt. Please retain a copy of this receipt for tax purposes. End of year contribution statements are only available upon request by calling the RTWMI office directly at (810) 407-1780.

How do I make a donation by check?

Donations can be mailed to:
Reaching the World Ministries Int’l
4063 Pierson Rd, Flint, MI 48504

Please make your check payable to Reaching the World Ministries Int’l. Your gift is tax deductible as allowed by law. Contact a RTWMI Representative at (810) 407-1780 if you need further assistance.

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